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        <p>On&nbsp;our&nbsp;website, once you are on the Securus Text Connect page, click “Balance Alert/Recharge.”&nbsp;Or, on the mobile app, go to the $ menu and select “Balance Alert/Recharge.” From&nbsp;there, switch off “Balance Alert” to disable this feature and stop receiving balance notifications.</p>
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How do I turn off balance alerts? - Securus Help Center

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Securus Technologies® connects family and friends to the incarcerated through superior communication services. As the largest incarcerated individual communications provider, we help maintain relationships between incarcerated individuals and their family and friends through easy-to-use incarcerated individual calling options and Video Connect® from anywhere using Apple or Android smartphones, tablets or PCs.

How do I turn off balance alerts? - Securus Help Center

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