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I authorize the investigation of the disputed call/session and understand that I remain financially responsible if the investigation determines the charge is valid. Investigations may take up to 30 business days.

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Securus Dropped Call Investigation Form

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I authorize the investigation of the disputed call/session and understand that I remain financially responsible if the investigation determines the charge is valid. Investigations may take up to 5 business days.

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Securus Technologies® connects family and friends to the incarcerated through superior communication services. As the largest incarcerated individual communications provider, we help maintain relationships between incarcerated individuals and their family and friends through easy-to-use incarcerated individual calling options and Video Connect® from anywhere using Apple or Android smartphones, tablets or PCs.

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