Securus eMessaging®
eMessaging allows family and friends to communicate with an incarcerated loved one using email like messaging.
With Securus eMessaging® you can
- Send and receive messages
- Attach up to 5 photos
- Share up to 5 eCards
- Send just a photo with our Snap n’ Send®, (App only)
- Send a 30 second VideoGram that you record now or have saved (App only)
With eMessaging they can
- Send and receive messages
- Reply to your message if you attach a return stamp
- Receive transferred stamps you share at no cost to them
- Purchase their own stamps from their Securus Debit account
- (where available)
- Attach an eCard
How it works:
- You must have a Securus Online account and login to use eMessaging
- Messages are sent and received from your eMessaging inbox from this website or on the Securus mobile app
- eMessages are paid for by purchasing a book of ‘stamps’. Stamp pricing varies by facility. Once you select your incarcerated individual the stamp price will be shown.
- Find your incarcerated individual, purchase a book of stamps and start writing your message.
- You must add a contact and send them a message first before the can message you
All messages and photos are subject to review by the facility. If a message or photo or VideoGram is rejected or the incarcerated individual reply is rejected you will receive a reject message in you inbox with the reason for the rejection. Stamps are not refunded if messages or attachments are rejected.
| Text Only | Reply Stamp | Add Photo | Add eCard | Snap N’ Send® * | VideoGram * | |
|---|---|---|---|---|---|---|
| # of Stamps | 1 | +1 | +1 each | +1 each | 1 | Varies by agency |
* App Only
Note: Some services are not available or allowed at some facilities.
Customer Care
Aventiv®
is the parent company of
JPay® | Securus Technologies®
Privacy Policy | Terms & Conditions
©2026 | Securus Technologies, LLC All Rights Reserved
Money transfers and payments are subject to terms of service and may be subject to state laws and regulations. Please see the JPay website for further information. Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.Android, Google Play and the Google Play logo are trademarks of Google LLC





