AdvanceConnect®
AdvanceConnect is a prepaid account to pay for phone and video calls from your loved one. Please add funds to your account today using a credit or debit card – and don’t forget to set up balance alerts as well as autopay so you never miss a call when it matters most.
AdvanceConnect is a prepaid account to pay for phone and video calls from your loved one. Please add funds to your account today using a credit or debit card – and don’t forget to set up balance alerts as well as autopay so you never miss a call when it matters most.
In addition to our easy digital payment solutions which are accessible anytime, you may also call our dedicated Securus Customer Care Center 24/7/365 at 972-734-1111 for several other convenient funding options tailored to meet your needs.
Did you know…?
You can add multiple phone numbers to your account so your loved one is able to reach your home phone, work phone and mobile phone, as well as any other relatives and contacts you designate!
Securus Inbound Connect™
Waiting for a phone call from your loved one to share important news can be difficult, but with Securus Inbound Connect, you can proactively reach out in real time. There is no cost to register – here’s how:
- If this service is available at your loved one’s facility, just go to your AdvanceConnect account on the Securus Mobile app and select Inbound Connect.
- Add your loved one as a contact.
- Then, when you reach out, your loved one will receive a real-time notification that you are requesting a call.
Funding Options
Securus offers a number of convenient funding methods to meet your needs.
Credit / Debit Card Online or By Phone
Western Union*
MoneyGram*
* Where available
Customer Care
Social Media
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