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At Securus, we’re committed to connecting what matters®

Securus Technologies provides leading edge civil and criminal justice technology solutions that improve public safety and modernize the incarceration experience.  Thousands of public safety, law enforcement and corrections agencies rely on Securus for secure, simple and powerful technology solutions that are always accessible and easy to use.

With hundreds of patents and scores of engineers, technologists, designers and thinkers innovating solutions, the technology here is second to none.  Securus is committed to being the best provider of high-tech software solutions, with the most product and service offerings of the highest quality that provide the best economics for our customers while maintaining the best customer service in our industry. 

From connecting family and friends to those incarcerated… to connecting correctional facility personnel to critical information… to connecting inmates to technology… to connecting the dots for investigative leads… to connecting emergency dispatchers and responders to those in need… Securus Technologies is committed to serve and connect by providing emergency response, incident management, public information, investigation, verification, communication, information management, inmate self-service, and monitoring products and services in order to make our world a safer place to live.

Securus Technologies is headquartered in Dallas, Texas, and serves more than 3,400 public safety, law enforcement and corrections agencies and over 1.2 million inmates across North America.

 

The Securus Difference

  • Superior, revolutionary technology that is modern, relevant and continuously evolving to meet your needs
  • Collective intelligence from more than 2,200 law enforcement and corrections agencies providing unbeatable lead generation
  • Largest facility communications provider and the only full spectrum solutions provider in the sector
  • Product and service combinations that provide unique, full criminal lifecycle solutions from pre-incarceration incident management through post-incarceration monitoring
  • Dedicated to innovation with more than 140 patents and industry-leading R&D investment

 

Company Fast Facts

  • Founded in 1986 and headquartered in Dallas, TX
  • Regional offices located in Carrollton, TX; Allen, TX; and Atlanta, GA
  • 30 years of experience serving the corrections industry
  • Serving approximately 3,400 correctional facilities and more than 1.2 million inmates in 48 states
  • In-sourced customer call center and technical support teams that operate 24x7x365
  • Industry's number one innovator, with more than 140 patents issued and approximately 90 pending
  • Largest team in the industry with approximately 1,300 Associates nationwide
  • SAS 70 and Sarbanes-Oxley compliant
  • Approximately 150 Field Services team members located within close proximity to the facilities we serve
  • Secure Call Platform (SCP) is the leading platform in the industry with more than 2,200 installations
  • More than $19 million each year in reinvestment back into the company
 

Industry News

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Securus History

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Securus Technologies Announces Acquisition of GovPayNet

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Press Release Jan 04, 2018

Securus Technologies Announces Acquisition of GovPayNet

Acquisition Provides Expanded Platform for Future Growth

DALLAS, TX January 4, 2018/Business Wire/ -- Securus Technologies, a leading provider of technology enabled solutions for public safety, law enforcement and investigations, corrections, and government payment services, announced today it has acquired GovPayNet as part of its plan to further expand its payment servicing business.

GovPayNet is a category leader and solution-oriented processor of credit and debit card payments to government agencies. The company provides consumers with payment processing services for court fines and costs; cash bail; traffic, speeding and parking violations; and real estate and property tax payments. GovPayNet’s services are provided to over 2,300 agencies in 35 states, covering more than 26% of all U.S. counties.

Robert E. (Bob) Pickens, Chief Executive Officer and President of Securus Technologies said, “We are very excited to be adding GovPayNet to our portfolio of products. Mark MacKenzie and team have over 20 years of experience in this sector and have built a business they can be proud of—high quality services, excellent customer satisfaction, and a great team of associates—all important attributes that we value in a company. We want to continue to build on our core competency of providing payment solutions to consumers of government and related services. With our addition of GovPayNet, we now process over 40 million payments annually. With additional investments in sales people and products, and by combining the capabilities of JPay, we plan to expand into additional segments of the government payment processing market and further grow our market share in this attractive sector.”

Mark MacKenzie, Chief Executive Officer of GovPayNet said, “We are looking forward to expanding our capabilities under Securus Technologies. We have a great team and cutting-edge solutions. Combining with the Securus and JPay organizations will significantly accelerate our ability to add services, win new business in new areas, and grow revenue, all while continuing to provide high quality service for our valued clients.”

ABOUT GOVPAYNET (Government Payment Service, Inc.)
GovPayNet has been processing electronic payments of credit and debit cards on behalf of government entities for over 20 years. Established by a former Sheriff in 1997 to assist law enforcement agencies in handling cash bail payments by credit card, GovPayNet has expanded its portfolio of managed transactions to include payments for probation oversight, restitution, electronic monitoring costs, traffic and criminal fines, towing and impound fees, records fees, publicly administered child support, property tax and assessment payments, and a wide variety of payments to departments of revenue and treasurers, among others. The company now provides its services to more than 2,300 agencies across the U.S.

ABOUT SECURUS TECHNOLOGIES
Headquartered in Dallas, Texas, and serving more than 3,450 public safety, law enforcement and corrections agencies and over 1,200,000 inmates across North America, Securus Technologies is committed to serve and connect by providing emergency response, incident management, public information, investigation, biometric analysis, communication, information management, inmate self-service, and monitoring products and services in order to make our world a safer place to live. Securus Technologies focuses on connecting what matters®. To learn more about our full suite of civil and criminal justice technology solutions, please visit SecurusTechnologies.com.

01/04/2018 Securus Technologies Announces Acquisition of GovPayNet

Acquisition Provides Expanded Platform for Future Growth

DALLAS, TX January 4, 2018/Business Wire/ -- Securus Technologies, a leading provider of technology enabled solutions for public safety, law enforcement and investigations, corrections, and government payment services, announced today it has acquired GovPayNet as part of its plan to further expand its payment servicing business.

GovPayNet is a category leader and solution-oriented processor of credit and debit card payments to government agencies. The company provides consumers with payment processing services for court fines and costs; cash bail; traffic, speeding and parking violations; and real estate and property tax payments. GovPayNet’s services are provided to over 2,300 agencies in 35 states, covering more than 26% of all U.S. counties.

Robert E. (Bob) Pickens, Chief Executive Officer and President of Securus Technologies said, “We are very excited to be adding GovPayNet to our portfolio of products. Mark MacKenzie and team have over 20 years of experience in this sector and have built a business they can be proud of—high quality services, excellent customer satisfaction, and a great team of associates—all important attributes that we value in a company. We want to continue to build on our core competency of providing payment solutions to consumers of government and related services. With our addition of GovPayNet, we now process over 40 million payments annually. With additional investments in sales people and products, and by combining the capabilities of JPay, we plan to expand into additional segments of the government payment processing market and further grow our market share in this attractive sector.”

Mark MacKenzie, Chief Executive Officer of GovPayNet said, “We are looking forward to expanding our capabilities under Securus Technologies. We have a great team and cutting-edge solutions. Combining with the Securus and JPay organizations will significantly accelerate our ability to add services, win new business in new areas, and grow revenue, all while continuing to provide high quality service for our valued clients.”

ABOUT GOVPAYNET (Government Payment Service, Inc.)
GovPayNet has been processing electronic payments of credit and debit cards on behalf of government entities for over 20 years. Established by a former Sheriff in 1997 to assist law enforcement agencies in handling cash bail payments by credit card, GovPayNet has expanded its portfolio of managed transactions to include payments for probation oversight, restitution, electronic monitoring costs, traffic and criminal fines, towing and impound fees, records fees, publicly administered child support, property tax and assessment payments, and a wide variety of payments to departments of revenue and treasurers, among others. The company now provides its services to more than 2,300 agencies across the U.S.

ABOUT SECURUS TECHNOLOGIES
Headquartered in Dallas, Texas, and serving more than 3,450 public safety, law enforcement and corrections agencies and over 1,200,000 inmates across North America, Securus Technologies is committed to serve and connect by providing emergency response, incident management, public information, investigation, biometric analysis, communication, information management, inmate self-service, and monitoring products and services in order to make our world a safer place to live. Securus Technologies focuses on connecting what matters®. To learn more about our full suite of civil and criminal justice technology solutions, please visit SecurusTechnologies.com.


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Leading edge civil and criminal justice technology solutions that improve public safety and modernize the incarceration experience.

I am a firm believer in customer service and Securus seems to pride itself in providing great customer service. In this day and age of ever-changing technology, Securus has stayed ahead of the game by consistently looking for ways to make it easier for inmates, inmates's families, and most of all, Sheriff Department's personnel.

County Sheriff's Office, Illinois