Securus Technologies, Inc. Establishes New Record For Call Volumes
Press Release Jun 17, 2011
Securus Technologies, Inc., a leading provider of inmate communication services today announced concurrent calls (calls made and completed at the same time) on its’ Secure Call Platform increased from 4,321 in 2009 to 8,689 in 2011 on Mother’s Day.
The increase in volume demonstrates the strength and reliability of the industry’s largest, most widely used call platform in the corrections industry. Mother’s Day is one of the busiest days of the year for inmate call processing platforms. Securus now completes over 120 million calls from inmates to friends and family members per year on all its calling platforms.
“No other packet based platforms comes close to this level of performance. Centralized, packet based systems are the future for the inmate calling industry as they are future proof, provide maximum uptime due to advance diagnosis capabilities, and built for expanded services in the future,” said Bob Pickens, Chief Operating Officer for Securus.
Securus has invested over $100 million dollars in its Secure Call Platform network and architecture to provide unmatched performance and reliability. Securus’ information technology staff is the largest in the industry.
Securus Technologies, Inc. is one of the largest suppliers of detainee communications and information management solutions, serving approximately 2,400 correctional facilities nationwide. A recognized leader in providing comprehensive, innovative technical solutions and responsive customer service, Securus’ sole focus is the specialized needs of the corrections and law enforcement communities. Securus is headquartered in Dallas, TX, with regional offices in Carrollton and Allen, TX and Atlanta, GA. For more information please visit the Securus website at www.securustechnologies.com.