Securus Launches New Facility Portal
Press Release Aug 05, 2011
Dallas, TX — Securus Technologies, Inc., the leading provider of inmate communications services and investigative technologies, today announces enhancements to their online customer gateway, the Facility Portal.
The Facility Portal now allows all facility customers to gain access to their commission reports, revenue reports, investigative tools, trouble ticket system, and a wide variety of other time-savings and revenue generating features and services. These new tools provide unmatched visibility into financial and operational performance while automating administrative tasks.
“This marks the industry’s first globally available customer accounting and administrative portal that can be used independently of or in conjunction with our flagship calling platform (Secure Call Platform),” said Matthew Smith, Product Manager for Securus. “By allowing customers to download revenue reports, commission reports, manage their technical support tickets, and stay informed about new products; it creates the type of efficiency that our customers can really benefit from”. Matthew continues, “Any authorized user can easily get access to the Facility Portal by calling Securus Technical Support or their local Securus Account Manager.”
Similar to Securus’ Secure Call Platform, the Facility Portal will be continuously updated with the newest features and services that will be made available to all customers.
Securus Technologies, Inc. is one of the largest providers of detainee communications and information management solutions, serving approximately 2,200 correctional facilities and over 850,000 inmates nationwide. A recognized leader in providing comprehensive, innovative technical solutions and responsive customer service, Securus’ sole focus is the specialized needs of the corrections and law enforcement communities. Securus is headquartered in Dallas, TX, with regional offices in Carrollton and Allen, TX and Atlanta, GA. For more information please visit the Securus website at www.securustechnologies.com.