Securus is committed to providing solutions that improve facility operations, but also to helping inmates know how to use current technology in order to reduce recidivism. Inmate self-service offerings enhance the experiences of inmates and their family and friends, as well as greatly improve operational efficiencies for correctional facilities by reducing administrative burden on staff. Inmates have exposure to calls, video visitation, voicemail, email, tablets and other interactive applications in a secure, structured way that equips them with skills needed to return to life on the outside while facility staff is freed up to maintain the safety and security of your jail.
Securus’ proprietary inmate platform, an innovative software solution presenting a user interface for inmates via various hardware (video terminal, tablet, etc) that enables inmate access to customized applications for communication, information, grievance submittal and other services that improve inmate autonomy and facility operationsLearn More
The system has drastically reduced the need for staff to handle calls from the public reference information on inmates. The system also is capable of handling many more calls coming in than staff could ever respond to. Inmates can also access their own information which has reduced "kites" by over 50%. Deputies are less distracted by inmates seeking information and can concentrate on their primary duties (safety and security of the facility). The automated system has streamlined inmate information access which has had a direct effect on operational efficiency.County Sheriff's Detention Facility, Colorado